What our Customers say...

Testimonials

Upstairs carpet cleaned and wonderful job by SERVPRO Keith Gwin. Unfortunately, stubborn stain came back when dry. Not as bad as it originally was but noticeable. Need to reschedule another spot cleaning.

THANK GOD FOR KEITH! He and his crew were the best! They did their absolute best to remediate the flood damage from Matthew. He treated our home like his own....and the office staff were always on top of things, courteous and very caring...A-1 company!!

When tropical storm Debby came through Lake City and Live Oak we called SERVPRO and they were so quick to respond even though they had a waiting list! They were able to bring in other SERVPRO's and really make a difference in our home and our neighborhood and what we were able to save from the flood.

Ronnie was professional and prompt, did a fabulous job as well as being a super nice person. Thank you for your prompt service.

Your staff at your company was wonderful. They were very helpful. Times like this you’re under a lot of stress, but your staff came in very friendly and willing to help. I have already recommended your company and I will continue to do so. Thanks for your staff’s hard work and dedication to your company. Ronnie was very professional and as a single lady I felt very comfortable with him being in my home. Thanks again!

Keith was very polite and very professional. I could not have asked for a better experience when dealing with SERVPRO of Suwannee County and having such caring employees!

This SERVPRO has employees that donate numerous hours of their time to help our local community in so many areas. They volunteer for the Relay for Life here and work diligently towards making Columbia County a better place to live!! The March of Dimes, Muscular Dystrophy (1 was the 2nd top individual fundraiser two years ago), deliver backpacks to a school 20 miles away in Columbia County each Friday and the list goes on. This is a strong community based business and I am glad they are here!

I wanted to say Thank you for cleaning the house after the accident. The 2 guys (Ronnie & Keith) you sent out did an amazing job, they were friendly and very respectful.

I have been using SERVPRO since 2007 for carpet cleaning and general cleaning when needed a more intense cleaning at our home. They are always accommodating to my schedule needs and I just love the lemon citrus scent they use when I request it!

SERVPRO took my call and helped me during a traumatic time in our lives. So polite. Even put our cat in a carrier and kept overnight while I drove in to town. I appreciate all they did for my family as they went above and beyond. Not many companies have the sympathy for their customers as SERVPRO of Columbia County does.

I got to work and water was coming out our front door. I immediately called SERVPRO of Columbia & Suwannee Counties and they were at our office to extract in 10 minutes. I appreciate their quick response to my call.

On behalf of the Lake City Police Department, I wish to commend Ronnie Wilson and crew who spent almost 24 hours at the Public Safety Building readying the premises for our reaccreditation review with outside guests onsite. There was a mix-up on the dates, so your team did not have their usual window of opportunity for carpet & general cleaning. They tirelessly worked that day and most of the night on Monday Nov. 30th and I would like them to know that I see what an outstanding job they did!

Kim, We are so thankful about the job SERVPRO has done. Sandy and I wanted to make sure we mentioned to you that Sharon and the cleaning crew were fantastic. They arrived early,worked hard & were very professional and kind to us. It has been very upsetting to us two old ladies to have a fire and then to have people coming in and out of our house. It really helped that each one of them was so thoughtful, unobtrusive, and kind. Your people made it so much easier to bear. Bett Norris & Sandy Moore

Called out to do a job for a company named Chris Mill Homes at one of their customers homes. Received an email from the office staff saying "Thank you! Customer said you all did a wonderful job!" It is always nice to hear when our staff does a good job for a commercial customer. Thank you so much for the follow up email!

As a realtor I have many needs that can arise in homes on the market or that I manage. I have used SERVPRO of Columbia & Suwannee Counties many times. Carpet & Ceramic Tile, Nicotine Cleaning and Odor control in a house I have on the market & also once I had a tree fall on one of my tenants homes causing water damage. They were immediately there and instructed us on how to handle it and performed services immediately.

SERVPRO came out and helped us at 3 am in the morning when I awoke to water throughout several rooms in my home. They were prompt in answering the phone and arrived quickly. Ronnie & Keith were very informative and quick at getting the water removed. I was appreciative to have SERVPRO of Columbia & Suwannee Counties local and ready to come when I needed them most.

I cannot say enough about this wonderful company! They went above and beyond in cleaning our central heating and air ductwork and other challenging cleaning projects. They are very professional, responsive, skilled and dependable! We recommend highly!

They came out at the worst time of our lives. A fire had opened up a hole in the ceiling of our home and it was wide open to the sky! All of our belongings were in our home! They packed efficiently everything.... even our clothing! The insurance covered us getting a new mobile home and after it was set up their crews moved all of our cleaned items back into our new home. I was so surprised with all of the items saved! They were professional and easy to work with!

The technician that was sent out was fast and friendly. I feel very pleased with the work that was preformed on my rugs and carpets. There was extra attention given to my rugs (the backs were shampooed thoroughly), and I had eight rugs in all. My carpet is old and didn't look too bad to begin with, but somehow Ronnie brought a little extra life out of them. I'm especially proud of the rugs...no more stains and no more offensive odor.